Shipping policy

Shipping & Delivery

We are a UK-registered business (NNS Retail LTD). Most of our range is held in UK stock and dispatched fast; a small number of specialist / made-to-order items ship direct from our supply partners.

UK stock items (most of our range)

• Dispatch: same working day on orders placed before 2pm (Mon–Fri), otherwise the next working day.
• Delivery: 1–3 working days, fully tracked and insured (Royal Mail / DPD / Parcelforce).
• Cost: free UK delivery.

Sourced-to-order / direct-ship items

• A few specialist items ship directly from our supply partner. These are dispatched promptly and arrive in 5–10 working days, tracked. The product page notes if an item ships this way.

EU & International

We ship to the EU and selected international destinations — delivery times and any charges are shown at checkout.

Questions about your order? Email support@nnshop.co.uk.