Warranty

NNS Warranty

Every electrical product sold by No Nonsense Shop comes with a 12-month warranty against manufacturing defects, in addition to your statutory consumer rights.

What's covered

• Faults caused by defective materials or workmanship under normal use.
• Components that fail through no fault of your own within the warranty period.

What's not covered

• Accidental damage, misuse, neglect, or unauthorised repairs and modifications.
• Normal wear and tear, and consumable parts (such as batteries beyond reasonable life).
• Damage from failing to follow the manufacturer's instructions.

How to make a claim

Email support@nnshop.co.uk with your order number, a short description of the fault, and photos or a short video showing the issue. We'll arrange a repair, replacement, or refund as appropriate.

This warranty does not affect your statutory rights under the Consumer Rights Act 2015.